Sunday, 8 January 2012

The Saga's Continues

The saga continues.  The very helpful person at Telecom to whom I was talking just after 9pm on Friday said that the problem with my T-stick could be solved remotely by the Advanced Technical Team.  Unfortunately the ATT go home at 9pm.  I should explain that a T-stick is the thingy that you put into the laptop USB to connect to the internet via the cellphone network.   

Last night (Saturday) after hanging on for the inevitable 2 cut-offs which accounted for more than 20 minutes, I got through to someone at Telecom who reviewed my case and put me through to the ATT (another 20 minutes) the ATT member to whom I spoke explained that I had to go to a Telecom store and get new SIM cards.  After I had done this the I could have my new SIM cards activated by phone and the $50 I had loaded the card with would be activated.  Unfortunately this would be after I got home when I would no longer need the T-stick capability because I’d have my home broadband available.  Please could I have my $50 back.  No.  But I won’t want it after I get back home.  Tough.  Hmmmm.  So after a couple of hours on the telephone I was back where I started.

I’m writing all this without the benefit of being on line and it’s amazing me how much I have come to rely on internet access for both the obvious communications with family and friends and for so many more things too.  In the UK I have access to the internet on my smartphone but I don’t have an NZ smartphone.  Last night the number of times things cropped up which I would just have Googled amazed me.  The friends with whom I am staying during the tournament in Palmerston North have been joking that they don't have enough Prozac to keep me calm! 

2 comments:

  1. I would be breaking out in hives if I were you GB.

    Life without the internet is just simply unthinkable.

    Bonne chance,

    SP

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  2. From the fact that you managed to post this I'm inferring that somehow somewhere you found internet connection... I'm going on to the next post! ;)

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